Most orders are dispatched within 48 hours, however, at times we may need up to 5 days depending on the availability of the products you ordered.
Standard Shipping: Please allow 2-5 business days after receiving your shipping confirmation email.
Express Shipping: Please allow 1-3 business days after receiving your shipping confirmation email.
*Delivery times may vary as Australia Post can experience delays from time to time that are beyond our control.*
You can estimate shipping times to your home using the Aus Post calculator below. Our location is Rouse Hill, 2155.
DELIVERY TIME CALCULATOR
International Shipping: Please allow 3-10 business days after receiving your shipping confirmation email.
Shipping Protection (optional) - covers customer in case the product is lost, damaged, or stolen during shipment. Please notify Mallow via email and we will send out a replacement as soon as possible.
Once your order has distpatched you will receive a shipping confirmation email which includes your tracking number. You can track your order by copying the number and pasting it into a tracking app.
AusPost Tracker: CLICK HERE
Please note express shipping does not guarantee we will be able to process your order faster. Please also allow for weekends when the Post Office is closed.
Once the goods have been accepted for delivery by the postal contractor we cannot be responsible for the delivery. Please ensure that the shipping address you provide is complete and accurate. We cannot take any responsibility for incorrect entry of address details. The customer is liable for any additional shipping cost incurred due to incorrect address details provided.
Made to Order:
During peak times there might be additional wait times as many of our products are still made to order.
FREE Standard Shipping on all orders over $100 AUD.